To monitor your order's progress, please follow these steps:

1. Access Tracking Information:

   • Locate the tracking details in your order confirmation email or by logging into your account on our website.
   • If your order contains multiple items, be aware that each may have its own delivery schedule and tracking number.

2. Utilize Tracking Tools:

   • Visit parcelsapp.com and enter your tracking number to view your shipment's status.
   • Alternatively, you can track your package through your country's local postal service website.
3. Depending on the shipping method you chose, it's possible that the tracking information might not be visible immediately.
   
   • If your local post office has assigned a local tracking number for your parcel, use that new local tracking number to track the status of your shipment. Please check the photo below for how to identify your local tracking number.
   • If your local post office has not assigned a local tracking number, you can use the same tracking number to track your package using your country's local post office website. Please check the photo below on how to identify where to track your package.
     
4. For more information about our Shipping and Delivery, please click here.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.